INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What materials are used in crafting Jayger's handmade knives and tools?
At Jayger, we take pride in using high-quality materials such as premium steel and durable handles crafted from wood, bone, or synthetic materials, ensuring each piece is both functional and aesthetically pleasing
How are Jayger's knives and tools made?
Our knives and tools are meticulously handcrafted using traditional forging techniques in coal forges. This ensures durability and authenticity in every piece, embodying the artistry and skill of our craftsmen.
Can I request a custom-made knife for a special occasion like a wedding or birthday?
Absolutely! Jayger offers custom-made knives tailored to your specific needs and preferences for special occasions like weddings and birthdays. Simply email us your order inquiry at info@jayger.co.uk, and we will work closely with you to create a one-of-a-kind piece that reflects your style and sentimentality.
Are Jayger's products available for international shipping?
Yes, we proudly ship our handmade knives and tools worldwide. Wherever you are, you can enjoy the quality and craftsmanship of Jayger's products delivered right to your doorstep.
How do I care for my Jayger knife to ensure its longevity?
Proper maintenance is essential to preserve the quality of your Jayger knife. We recommend cleaning it after each use, drying it thoroughly, and occasionally applying a thin layer of oil to prevent corrosion. Additionally, storing your knife in a dry environment and avoiding exposure to extreme temperatures will help maintain its sharpness and appearance for years to come.
How many days will my order take to deliver?
For items currently in stock, delivery within England typically takes 3 to 4 working days, while international delivery may take about 2 weeks. If the item is on back order, it usually takes 3 weeks to be ready for shipment. Rest assured, we strive to ensure timely delivery of all orders to our valued customers.
How many days does a custom order take to complete?
Once the design is finalized by the customer, it typically takes 3 to 4 weeks to complete the order, depending on the complexity of the design.
Do you use genuine Damascus steel, or is it printed?
At Jayger, we take pride in our commitment to authenticity. We forge our own Damascus steel, achieving genuine layers by meticulously forging two steel types together. Each piece reflects the true craftsmanship and heritage of traditional forging techniques, ensuring the authenticity and quality of our products.
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